Refund Policy
Thank you for choosing SkillioHub, your trusted partner in skill-based learning. Please read our refund and cancellation policy carefully before enrolling in any of our courses, workshops, or subscription-based services.
General Policy for Courses & Workshops (Online/Offline)
- All purchases made are final and non-refundable.
Once a user has enrolled in a course, workshop (whether online or offline), or subscribed to our services, no cancellations or refunds will be entertained. - Batch Transfer or Candidate Substitution:
You may request:- To transfer to a different batch (subject to availability).
- To nominate another candidate in your place (applicable only before the start date).
- Absenteeism:
If a candidate fails to attend a course or workshop, they will be marked absent.
❌ No refund or access extension will be provided in such cases. - All decisions regarding transfers, substitutions, and exceptions are at the sole discretion of SkillioHub.
Subscription Refund Policy (Tools & Services)
- Payments made towards subscription-based tools or services are non-refundable once successfully processed.
- However, users may cancel upcoming renewals to avoid further charges:
- Through their payment provider (e.g., Google Pay, Razorpay, UPI, etc.).
- Or by emailing us at: skilliohub03@gmail.com
- We advise users to initiate cancellations well before the next billing cycle to ensure timely processing.
Refunds for Technical Issues
We strive to deliver a seamless learning experience. However:
- If you face a technical issue that originates from our side and we are unable to resolve it, you will be eligible for a full refund. Refund requests must be submitted via the support email listed in our website.
- Affected issues will be acknowledged within 14 working days, and refunds (if approved) will be processed within 15 days of acknowledgment.
- Refunds will not be granted for problems related to the user's own device, internet connection, or software limitations.
Need Help?
If you need to request a batch change, transfer, or support for technical concerns, kindly reach out to us through the contact details provided in the website.